Privacy Policy

Privacy Policy

We respect and seriously consider our customers' privacy at Fortune Fencing. Whether a transaction is conducted in person, over the phone, email, or on our website, we only gather the minimal amount of personal data required to fulfil it effectively. 

What does personal information mean?

Personal information refers to any data that can be used to identify an individual, such as their name, address, phone number, email, or other details specific to them.

-Gathering of your personal information

While you can explore many areas of the site without sharing personal information, providing personally identifiable details is necessary to access enhanced Fortune Fencing assistance options in the future. 

-What personal information are we gathering?

This includes the following-

Full Name,
Billing Address,
Contact Number,
Email Address, 
Financial information such as Card Details and Account Number

-Why we gather your personal details?

We collect any other information deemed necessary or reasonably required to deliver the specific products and services requested by our customers. This may include details about credit, such as the amount granted, the terms and conditions, the dates the credit account was opened and closed, as well as information on repayments and defaults.

-When we gather your personal details?

We collect your personal information when

-You sign up for getting an installation quote
-You order with us online
-You return any product
-You provide us a feedback 

What happens if you refuse to provide your personal details?

If personal information is not provided when requested, we may not be able to:

  • Deliver products or services or provide appropriate assistance to the customer.
  • Manage or oversee the customer’s account.
  • Confirm the customer’s identity or safeguard against fraud.
  • Suggest products or services that align with the customer’s needs

We use and disclose personal information for its primary purpose, related purposes, and other authorized uses. We take measures to protect this information from misuse, loss, and unauthorized access. Electronic data is stored securely, and authorized users must log in with passwords to access it.

*Fortune Fencing maintains the right to modify our privacy statement at any moment. Please email us at sales@fortunefencing.net.au or give us a call at 1300 484 800 if you have any questions or issues about our privacy policy.*